Your details, and the terms of your stay

What we collect

When you book, we collect only what we need to arrange your stay:

• Your name, mobile number and (optional) email address
• Your dates, number of guests, estimated arrival time and any notes you add
• Your payment screenshot, to check your downpayment

How we use it

We use your details to confirm your booking, send check-in instructions, handle your security deposit and contact you about your stay. We do not sell your information, and share it only where needed to arrange your stay (for example, if building administration requires guest registration).

We handle personal information in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). To ask what we hold about you, or to have it corrected or deleted, message us on WhatsApp at +63 994 371 5983.

Booking terms

• Your dates are held for 2 hours after you book. Pay the 50% downpayment within that time to lock them; unpaid holds are released automatically.
• The balance is due before check-in.
• A ₱1,000 refundable security deposit is paid the day before arrival and returned after the check-out inspection.
• The nightly rate covers up to 6 guests; the maximum is 8.

Cancellation

• 7 or more days before arrival: full refund of the downpayment, or one free date change.
• 3 to 6 days before arrival: 50% of the downpayment is refunded.
• Less than 72 hours before arrival: the downpayment is non-refundable.